[technique] [JOB] Offre emploi Linux chez Dell a Montpellier

Franēois Laperruque flaperruque at viviers-fibre.net
Jeu 5 Jan 13:04:01 CET 2017

Bonjour a tous,

Ma belle-soeur (vous savez tout maintenant... ;-) ) m'a fait parvenir 
une offre d'emploi proposee par sa boite DELL, a Montpellier.
Je pense qu'il y a plusieurs recrutement derriere cette offre.

Si vous connaissez des personnes interessees dite leur de la contacter < 
Barbara_Renac at DELL.com > directement.



Enterprise Nutanix, Linux and Virtualization Technical Support Advisor

Req N° 160010PW

We have an unrivaled opportunity for an experienced engineer to work on 
high-end enterprise technologies with a primary focus on Hyper converged 
(Nutanix / SDS), Cloud (Open stack) and Virtualization (VMware/MS) 
solutions, offering the highest level of technical support and remote 
advisory services to Dell's Enterprise customer.  No other center of 
excellence offers you such a high level of exposure to such a large 
enterprise client base and the associated enterprise solutions and 

As part of the Solutions Support Team (SST) you will be responsible for 
the overall Customer Experience (CE) of Dell's Enterprise customers.

Key Responsibilities

     Delivering 2nd/3rd tier support for advanced software customer 
escalations through troubleshooting, research, environment replication & 
identification of workarounds.
     Actively supporting the customer in all aspects through to problem 
resolution while keeping the customer informed throughout life of the 
incident (s).
     Develop and contribute to internal and external knowledge bases.
     Available to be on support 24/7 on a rotational basis.
     Interlocking with Technical Account Managers (TAMs) and Resolution 
Managers (RM's) to address customer issues and queries.
     Coordinating resources to resolve technical issues and turn around 
strained relationships at large high profile accounts in both pre and 
post-sale stages.
     Act as a trusted advisor to the management team on the technical 

Essential requirements:

     4+ years of experience in virtualization (preferably VMware ESXi or 
Microsoft Hyper-V), Linux systems administration, layer 2/3 networking 
and storage analysis and troubleshooting.
     Advanced knowledge of protocols and technologies used in 
Virtualization and Hyper converged solutions: iSCSI, FC, FCoE, SMB, 
     Industry certifications (Any two) – 
Linux/MS/VMware/Nutanix/Networking: (RHCE, RHCSA, CLP, CLA, VCP, VCI, 
     Ability to speak English is a requirement.
     Ability to speak German or French would be a definite advantage.

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